How can we talk about our company without talking about you, our customers? Thanks to our customers’ trust we have been able to grow and rise to our challenges over several decades.
Traiteur Grand is here because of you and for you. Over the years, we have understood what makes our relationships so strong. Naturally, the quality of the services is crucial. But, first and foremost, it is due to the taste and quality of our dishes. The taste of our buffet items and the taste of our dishes, as well as our metal boxes. Then, there are other criteria that strengthen our relationship, and three notable points: proximity, responsiveness, hygiene and safety.
We are certainly close to you, our customers. Not just geographically speaking, but also because we get to know you. How can we provide you with a quality service without taking the time to listen to you?
You also appreciate our responsiveness. Do you have an urgent request? Did something unexpected occur? You know you can count on us! Our organisation is well-oiled. Above all, it is optimised on a regular basis: we always aim to do well, but we prefer to do better.
And the final criterion: hygiene and safety. We guarantee our products are fresh, of course. We also have stringent requirement in terms of cleanliness: compliance with HACCP* principles and bacteriological analyses regularly carried out by an external company. We also have an on-call system that means you can always contact us, and we can respond quickly.
*Hazard Analysis Critical Control Point: a risk analysis method for food hygiene